You Spin My Head Right Round, Right Round

Pt: "I was seen her in the ER last week for this problem, but they told me it wasn't a medical emergency and that I should follow up with my primary care doctor. So I made an appointment, but they told me I couldn't be seen for a month. I managed to get in when somebody canceled, but my doctor told me I would need to be treated by a specialist. I had that appointment today, but he told me that I needed blood work and a CT scan, so he told me to go to the ER to get them."

Something about this system almost seems wasteful and inefficient.